Terms and conditions of sales

About us

Dôme Precious head office is located at the following address: Grand Rue 4, 1204 Geneva, Switzerland and the company is registered with the Swiss Trade and Companies Register under number 2017/12322.

You can contact us by phone on +41 (0)22 3627470, from Monday to Friday from 9am to 6pm, excluding public holidays, or by email to order@domeprecious.com.

Acceptance of the General Terms and Conditions of Sale

The General Terms and Conditions of Sale are applicable to all products sold via our site, www.domeprecious.com. The site enables you to order Dôme Precious products via Internet.

Dôme Precious may update and modify its General Terms and Conditions of Sale at any time. As such, we recommend you check this page regularly.

You must accept these General Terms and Conditions of Sale to make a purchase. To show you agree, you must check the “I have read and agree to the General Terms and Conditions of Sale” box when confirming your payment method.

The website should be accessible to customers at all times. However, Dôme Precious may decide to suspend it for technical maintenance purposes, in which case the company will make every effort to inform customers in advance.

Order information and procedure

You can buy our products online or in our showroom located at Grand Rue 4, 1204 Geneva, Switzerland. Dôme Precious delivers worldwide through its website. Orders placed on it are subject to the procedures described below.

 

Product(s) selection

On the website, the customer has the choice to add to his/her cart by clicking “Add to cart”. They can view their cart at any time by clicking the logo at the top right of the site. Via their cart they can also modify quantities and delete items.

 

Logging into the account

Once the customer has completed their selection and wishes to confirm their cart, they can log into their account or continue as a guest.

If the customer already has an account, they can log in. The customer may create an account if they do not already have one. They must provide all the information requested.

 

Confirming the cart

The customer must fill in the information requested concerning the delivery address (first name, last name, country, address, email, phone number) and select the delivery method they wish.

The customer will then be asked to select a payment method and to enter the information requested. The customer must accept the General Terms and Conditions of Sale before placing an order. They can then click “Place order” to finalize the order. Your order is then transmitted to Dôme Precious for processing.

Please check carefully that the information you enter is correct as you can no longer modify it once the order has been placed.

 

Order confirmation

An order summary and confirmation email is sent to the customer. Pursuant to the provisions of Article 1126 of the Civil Code, the customer accepts to receive confirmation of the order content from Dôme Precious by electronic mail.

The confirmation received by the customer includes the order number, the total amount of the order, the name of the products, the delivery address and the price of the items purchased. The customer will receive another email from Dôme Precious when the other is shipped. The contract of sale is then definitely concluded.

Prices and payment methods

 

Prices

Product prices displayed in Swiss francs (CHF), Dollars ($), Euros (€) or Pounds sterling (£) include VAT but exclude delivery charges. We are not responsible for variations of the exchange rate. All orders must be paid immediately at the time of ordering. We do not provide VAT refund service.

The prices specified for each product are those in effect on the date of the purchase. Dôme Precious reserves to right to modify prices at any time and without any prior notice.

Payment method – Payment by credit card

We accept payment with the following credit cards: Mastercard®, American Express® and Visa®.

By providing their credit card number and bank details, the customer accepts in advance that Dôme Precious proceeds with the transaction.

Identification

Dôme Precious is the seller and the publisher of the goods offered on domeprecious.com.

DOME PRECIOUS

Dôme Precious is a Swiss brand owned by Dôme Project Interiors.

Office: Grand Rue 4, 1204 Geneva, SWITZERLAND
Type of company: SARL (limited liability company)
Company number: Registered in the Commercial Register of the Canton of Geneva in Switzerland under the number 2017/12322
VAT number:   CHE 201 213 054
Phone number: +41 (0)22 362 74 70
Email: order@domeprecious.com

The website is hosted by the company Infomaniak, with a head office located at Rue Eugène-Marziano 25, 1227 Geneva, Switzerland.

The website was designed by Webromandie.

 

Intellectual property

Dôme Precious is the owner of the Website’s domain name.

The website, including all texts, animated items, videos, photographs, etc., is protected by copyright and intellectual property laws. Any reproduction is prohibited.

Liability

Dôme Precious is responsible for ensuring the accuracy of the information published on the website to the best of its ability. Dôme Precious reserves the right to modify or correct it at any time and without prior notification.

Under no circumstances may Dôme Precious be held liable for any damage not resulting from a failure from our part to comply with one of its obligations. Therefore, Dôme Precious cannot be held responsible for any material damage related to the use of the website. Additionally, the customer should access the website using recent, virus-free equipment and with an up-to-date browser.